Terms & Conditions

Cancellation Policy

We require 48-hour notice for all cancellations and rescheduled appointments. Appointments scheduled on Tuesdays must be canceled or rescheduled the prior Saturday by noon.

Deposits are required for all new clients scheduling color, balayage, or other chemical services. 48 hours notice is required to cancel or change an appointment, otherwise the deposit is forfeited regardless of the reason.

Service Guarantee

If you are not satisfied with the outcome of your appointment, we will be happy to schedule an appointment within one week of your initial appointment with the same stylist. Any additional services may be subject to additional charges. 

Magnolia Method, Cancelation Policy, Services, and Pricing

Applies to the Magnolia Staff. Policies may vary among independent stylists.